About our Home

The home's medical director guides the home in relation to the following services:

• Advice regarding medical care of residents
• Advice regarding support services as required
• Advice regarding quality of services provided to residents

The medical director is available by appointment for discussions with family regarding any concerns about the care provided to residents.

A resident may also be attended by their own family physician. Arrangement should be made through the medical director.

Availability of Medical Services

Medical services are available to all residents of the Home 24 hours a day. Supportive hospital care is provided at Erie Shores HealthCare in Leamington. Windsor or London hospital and specialist referrals will be made at the direction of the resident's physician.

The nursing department is responsible for the provision of care that promotes the quality of life and considers each resident's individuality, personal well-being, dignity and freedom of choice. Personal care is provided on a 24-hour basis.

The nursing department is comprised of:

• Registered nurses (RNs)
• Registered practical nurses (RPNs)
• Health care aides
• Personal support workers (PSWs)

Responsibilities of the nursing department include the administration of drugs, skin and wound care, and personal care such as bathing and grooming.

Residents are encouraged to participate in the assessment, planning, provision and evaluation of programs and services to meet their care needs.

Residents can expect to enjoy delicious, nutritious and attractive meals prepared in Sun Parlor Home's kitchen by certified cooks and food service staff.

• Menus rotate regularly to reflect the seasons and are based on Canada's Food Guide, a buy local initiative, the Ministry of Long-Term Care standards and input from residents.
• Residents are also provided with snacks and beverages between meals and in the evening (10 a.m., 2 p.m. and 7:30 p.m.).
• Supplies for coffee, tea and a filtered water dispenser are available in the Garden View Café Monday 24 hours per day, seven days per week.

Dietitian services

Sun Parlor Home offers registered dietitian services:

• Each resident will have a nutritional assessment for an individualized nutritional care and hydration plan including counselling and quarterly reviews.
• An enhanced weight-monitoring program allows all weight variances to be addressed immediately ensuring the resident's nutritional well-being.
• Special diets, including texture modification and nutritional supplements prescribed by the Medical Director or registered dietitian, are provided within the regular cost of care. Any devices that assist or enable the resident to eat independently are also provided within the cost of care.
• A registered dietitian is available to discuss individual diet needs and concerns with residents and their family members.

Special Occasions

• The gathering place and the recreation room are available for booking special occasions such as birthdays and anniversaries.

The life enrichment department is responsible for the promotion and delivery of care that enhances the quality of life of each resident.

Recreation and Social Activities

• Recreation/leisure programs may be large (bingo, sing-song, parties) or smaller (bowling, cooking, current events) in nature and are held during the day and in the evening, on weekdays and weekends.
• Activities take place in the resident neighbourhoods and other communal areas throughout the Home.
• A variety of community outings are also offered. For certain special outings (shopping trips, luncheons), residents pay their own expenses. All other related supplies and equipment needed for recreation and social programs are covered by the Home.
• The Life Enrichment team puts together a monthly calendar of events for each neighbourhood. 

Physiotherapy and Mobility Equipment

Sun Parlor Home provides an organized program of therapy services to meet the restorative, therapeutic and functional needs of the residents.

• Planned and designed by the physiotherapy team.
• Equipment required to provide most therapy treatments is provided by the Home.
• When long-term use of a wheelchair, walker or other mobility equipment is required, the Home will assist the resident and family to make arrangements to access qualified professionals who will conduct assessments. These assessments will help ensure that the proper equipment is purchased.
• Support will also be provided to access funding programs such as the province's Assistive Devices Program (ADP).

Religious and Spiritual Practices

• Religious and spiritual services are held on the resident units and in other communal areas of the home. 
• Opportunities are provided for worship, spiritual counselling, one-to-one visitation, funeral and memorial services.